What is VoIP?

 

A VoIP PBX (Private Branch Exchange) is a business telephone system that facilitates phone calls over the company’s LAN or WAN data network.

How does it work?

 

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination.

Advantages of VOIP :-

 

  • Lower costs
  • Increased accessibility
  • Complete portability
  • Higher scalability
  • Advanced features for small and large teams
  • Clearer voice quality
  • Supports multitasking
  • More flexibility with softphones.

Disadvantages of VOIP :-

 

  • Requires Good Internet Connection
  • Needs Continuous Power Supply
  • Latency and Jitter.

Not sure if this would work for your SME?

 

We offer VoIP telephony services to any size business at very affordable rates! We provide our clients with enterprise grade telephony functionality, so no matter how big or small your business is, you can have it ALL!

We support numerous businesses on this platform and our we can generally save them up to 40% on their monthly telephone bills and more!

We offer uncapped calls at a fixed price per extension, so if a specific department does a lot of calling, you could potentially have a huge saving by having us assist you in planning your call costs strategically to provide your business with the best outcome, not just in cost saving but the right tools for the right job!

Cloud PBX Functions

 

Some of functions our PBX offering can do for you and your company: (but not all)

  • Take your office phone home, or we have softphone options. This means, your staff can now take or make calls where ever they are!
  • Auto attendant features
  • IVR’s. This means, playable messages such as: Professional greetings, Day and Night Mode scheduling, Emergency personal message like self-isolation etc.
  • Recording. This includes any and all calls, internal and external
  • Call-centre queue handling
  • Hunting groups
  • Call restrictions
  • Voice mail options
  • Call forwarding
  • Reporting modules
  • And so much more, systems are very scalable and adaptable to YOUR need.

Some industries that use our VoIP systems are: Legal firms, Real estate agencies (with call centres), Corporate Governance industries, Medical institutes and insurance brokers.

No matter your industry or profession we have the right solution for YOU!